AIA Beauty Bundle
Questions and Answers

The Beauty Bundle

The AIA Beauty Bundle is a monthly subscription box giving you exclusive access to beauty products at an incredible value!
Each box features a new brand and their 5-6 FULL-SIZE beauty products, ranging from makeup, skincare, and haircare.
You can only get these products for our value by subscribing here!

Subscribers will receive 5 to 6 full-sized beauty products per bundle, sent to their door step once monthly. Each bundle will focus on a specific category of beauty (makeup, skincare, haircare), so you will not be receiving duplicated items, and each box will feature a new brand and their products!

Subscribers will receive 5 to 6 full-sized beauty products per bundle. Each bundle will focus on a specific category of beauty (makeup, skincare, haircare), so you will not be receiving duplicated items, and each box will feature a new brand and their products!

OVER $100!!- The combined retail value of all the products in each bundle. Get these items exclusively with us for ONLY $35!

Unfortunately, customization is not available for the Beauty Bundle at this time, but stay in our social circle for new launches, promos and updates!

Shipping / Subscription

 

After your first purchase, your bundle will be charged on the first (1st) day of each month (see below for more details), and your bundle will be shipped within 5 days of your card being charged, often times within 1 business day! Please allow 5-10 business days for the bundle to be on your door step, even though it’s 2-day shipping!
Please note that shipping windows are estimates and delivery dates cannot be guaranteed.
*International shipping timeline will vary based on region.

 

The day you sign up: Receive the box of that particular month. Your next charge date will be the first (1st) day of the next month. 

*** Please note if you prepay for 6 boxes, you will be charged twice yearly. If you prepay for 3 boxes, you will be charged once per quarter (every 3 months).  

Current subscribers are ALWAYS the FIRST to receive the new bundle! If you are quickly being charged a second time, all that means is you purchased your first box towards the end of last month (subscription cycle) and got it just in time! 
The NEW bundle box was JUST RELEASED and you are now being charged a second time to ensure you are one of the FIRST to receive it! Now you will be charged approximately every 30 days moving forward! Specifically the first day of every month. See the “When will I be charged for my Subscription” above, to see your future payment schedule. Examples below:  * Please note: you of course receive a new bundle of different products with each charge below: 

Signed up for the monthly box on 7/31 (PST) 
         1st charge – 7/31 
         2nd charge – 8/1 
         3rd charge – 9/1 

Signed up 8/2 (PST) 
         1st charge – 8/3
         2nd charge – 9/1 
         3rd charge – 10/1 

Signed up 10/9 (PST) 
         1st charge – 10/9 
         2nd charge – 11/1 
         3rd charge – 12/1

* If you prepay for 3 boxes, you won’t be billed again until your 4th box is ready to send (after you receive your 3 bundles).  If you prepay for 6 boxes, you will not be billed again until you receive your 6 bundles and your 7th bundle is ready to ship.

You must subscribe by 11:59pm PST on the last day of the month to receive that month’s bundle. 
If you subscribe on the 1st of the month (PST), the first box you receive will be the “new box” of products!

We never anticipated the excitement level of new subscribers and their desire to purchase the previous bundle. We listen to our “AIAers” and are working on offering previous bundles to new subscribers. Stay tuned! In the meantime, please email customer service with your request and we will do our best to accommodate your desire of getting a previous bundle!

You have three subscription options: 
Monthly (1 box):  $35, billed and sent monthly. Product value is over $100 for each bundle. 

– 3 box: prepay $102 ($3 off your 1st bundle!), billed every 3 months and we send a new bundle every month. Over $300 Value! 

– 6 box: prepay $200 ($10 off your 1st bundle!) which covers your beauty for 6 months! Billed every 6 months and we send a new bundle  of beauty products every month! Over $600 value! 

– 12 box: prepay $385 (1st Bundle free!) which covers your beauty for 12 months! Billed once a year and we send a new bundle of beauty products every month! Over $1,200 value!

Congrats on your move! In the future, please make sure to log into your account and update your new address before the first of the month. I’m sure things have been hectic and we’re willing to help! Once you update your new address in the system, by logging into your account, please email customer service and we can issue a one time replacement for $25.

Once you have been billed for a new subscription activation or a subscription renewal, we are not able to offer a refund, return, or exchange. However, you can cancel future subscription renewals. 

* Please Note: even though you may not have received tracking information and your bundle hasn’t shipped, we are unable to stop the order as it has already been packed and sitting among our warehouse with thousands of other packages. It would be impossible to find your package to keep it from being sent out. We appreciate your understanding!

You can cancel ANYTIME! Once you cancel you will not be billed or shipped another bundle until you subscribe again. You can simply cancel by logging into your account and clicking “cancel”.

Please note: you must cancel your subscription BEFORE the 1st of the month in order to not be charged for the next AIA Beauty Bundle.

Yes, we are excited to have the Beauty Bundle available to our fans and friends in the following locations: 

Canada, Please note there is an additional shipping fee for international orders, and a possible longer transit time. Follow us on Instagram @aiaawards for announcements on territory expansion!

Canada has a $25 shipping fee per box.

Canada has a $25 shipping fee per box.

How does it work?

STEP 1: Subscribe

Congrats! You’re in. You’ll get the newest influencer-approved brands at your doorstep monthly!

STEP 2: Bundle Shipped

You will receive a tracking number for your Bundle 48-72 hours prior to your delivery.

(P.S. we ship internationally too! Refer to our FAQ for more details.)

STEP 3: Enjoy

That’s it! Don’t forget to join our social circle @AIAawards, and tag #AIABeautyBundle for a repost from our AIA influencer team!

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